TAKING CHARGE OF
YOUR LEARNING FUTURE:
A NEW APPROACH
TO TRAINING

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It's time for employees to take responsibility for their own learning — just as they take responsibility for their work. Managers and training professionals can still play an important role in employee development, but in the end, the responsibility has to rest with the individual employee. After all, they have the most to gain. Taking Charge of Your Learning Future provides employees with a learner-driven and learner-friendly process for identifying and strengthening skills that will have an immediate and positive impact on their current work priorities. It builds on an employee's strengths and integrates learning into already scheduled activities.

Course Length: Classroom - 3 hours

PREPARING THE
FUTURE LEADER

All employees can and should develop and showcase their leadership qualities. By helping participants identify the leadership skills and behaviors they need to develop, this workshop provides a springboard from which they may identify and then focus on specific skill-building training and development.

Recommended for any new Supervisor, Team Leader or Manager who will benefit by clarifying and assessing leadership skills for success in their new role.

Course Length: Classroom - 4-6 hours

COACHING FOR
LEADERSHIP AND
SUCCESS

Coaching is an interactive 1-day workshop designed to support leadership development throughout your organization by connecting coaching to your company's leadership competencies and improving managers' abilities to coach direct reports. The training provides tools and techniques for developing employees and helps managers identify situations in which to apply the techniques of coaching for leadership and development. Time is allotted for practicing coaching skills to help achieve critical business objectives while maintaining positive relationships.

A workshop designed to develop coaching skills that will help participants achieve critical business objectives while maintaining positive relationships.

COMPETENCY-BASED
INTERVIEWING

Competency-Based Interviewing is a 1-day workshop for anyone with responsibility for interviewing potential job candidates. During the program, you will develop a list of Core Competencies for positions in your organization and will upgrade interviewing skills using behavior-based interviewing techniques in order to reduce hiring decisions made by "gut feeling."

A workshop designed to upgrade interviewing skills using behavior-based interviewing techniques, resulting in fewer hiring decisions made by "gut feeling."

VALUING DIVERSITY:
MANAGING IN A MULTI-GENERATIONAL WORKFORCE

Generations tackle the complexities of effectively working in and managing a multi-age workforce. This program provides insights and strategies that will minimize generational conflict, promote respect and strengthen communication and collaboration to make any workplace more productive. This two-part series contains the 29-minute Generations: M.E.E.T. for Respect main program for all employees and a 15-minute Managing Generations specifically for managers.

Six thought-provoking video vignettes illustrate the most common generational issues in the workplace:

• Assumptions based on age
• Communication styles
• Use of technology
• Work ethic and loyalty

The workshop activities will help employees understand each generation’s unique characteristics and helps explore how to effectively handle miscommunications and misunderstandings that impact productivity and organizational dynamics.

Employees will learn how to use the M.E.E.T. approach:

• Make time to Discuss
• Explore differences
• Encourage respect
• Take personal responsibility to discuss and resolve generational differences in a way that maintains respect and productivity

This course is a must for all employees to better understand and become more effective in today’s changing workplace demographics.

Course Length: Classroom - 4 hours

ADVANCED COACHING

This course will include a brief review of the DiSC® concepts which will be the basis for identifying one’s strengths as a manager and learning more about one’s management and leadership style.

DiSC®-based Coaching Action Planners will be used as part of a Key Contributor exercise which will provide resources and time for managers to focus on a key contributor on their team, how to best work with that person’s style, and help determine the level of willingness and ability of each team member. Based on this data, the participant learns how to select a management style that is a “best fit” for each team member.

• DiSC ®-based Coaching Process
  • Comprehensive Model
  • Case studies
  • Practice application
• Text: “The 4-Dimensional Manager”
  
  
• Coaching with the “F.A.S.T. Feedback” Approach
  • Scenario-based
  • Video components
  • Practice Applications
• Text:  “FAST Feedback”

Course Length: Classroom - 4 hours per segment
Total: 8 hours

EFFECTIVE
DECISION-MAKING

An important skill set for any leader, this course will explore the critical skills and behaviors of an effective decision-maker. Included are the following topics:

• The profile of successful decision-makers at their organization
• Real challenges faced by leaders of today
• Typical decision making mistakes
• Methods of decision-making and be able to assess the impact of each on stakeholder acceptance
• The best method for a current decision
• Groupthink: its impact on effective decision-making, and on the quality of the business outcome
• How to best contribute to group decisions

This course is a must for all levels of leaders whose day to day responsibilities include decision-making.

Course Length: Classroom - 4 hours