CRG ASSOCIATES Team Member:
Karen Stacey
Karen Stacey is the Principal of Kreative Learning Solutions. She brings over 20 years of experience in management, training and course development, customer service and organizational development. Karen's experience over the past twelve years has been in designing, developing, and facilitating training and consulting to organizations in management and leadership, team building, performance management, change management, customer service, presentation skills, personal skills development, competency development and implementation, and training the trainer.
"My objective was to evaluate my current performance against skills identified in the workshop . . . I will be more aware of perceptions and more aware of how to develop my staff. One of the most important characteristics for me in classes like this is a quick sense that we are a group as opposed to individuals sitting through a class. Karen did an excellent job bringing a sense of fellowship to the group . . . (to provide) a sharing of experiences." |
— Tim Parritt, Beth Israel Deaconess Medical Center |
The Front-line Leadership Workshop "refreshed the method of supervising in the ever changing and more regulated environment. Karen took no time to sway me to realize that the workshop was going to benefit me and the time will be well spent. I would recommend this to anyone in a leadership position." |
— Liz Finn, Children's Hospital Boston
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Certifications and Achievements
AchieveGlobal Inc., master certified to facilitate participant workshops and train the trainer certification in “Achieving Extraordinary Customer Relations”, "Keeping Skills Alive”, "The Service Difference", “Leadership for Results”
Franklin Quest Co., certified to facilitate "Writing Advantage Workshop”
Wilder Management, certified to facilitate “Presentation Kit”
Extended DISC, master certified to consult, design and facilitate participant workshops and train the trainer certification using the Extended DISC certification assessment
Affiliate Consultant and Authorized Distributor for Vital Learning Company Leadership, Customer Service, Productivity, Sales), Inscape Publisher (DiSC and other learning instruments profiles), HRDQ (experiential learning, learning instrument profiles)
Clients
As a professional trainer and consultant, Karen has facilitated training, workshops, and planning sessions to a variety of industries including healthcare, medical research, insurance, financial services, telecommunications, retail, travel and government agencies. Her participants include entry-level staff to senior-level management. The following is a partial list of the clients that Karen has worked with:
Children’s Hospital Boston
CBR Institute for Biomedical Research
Explorations Summer Program
Plymouth Savings Bank
Cambridge Savings Bank
Fidelity
Ropes and Gray
Plymouth Rock
MacGray
Kevin P. Martin and Associates
Massachusetts Water Resources Authority
Arbella Mutual
Sun Life Financial
BankBoston
Children’s Hospital Trust
Email: karen@crgassociates.com