CRG ASSOCIATES Team Member:

Carol Kane

Carol brings to CRG Associates 20 years experience in banking, training and retail. She has served in a variety of roles including, facilitator, trainer, project manager, group sales manager and retail banking manager. She has held various positions with, Boston Five Cents Saving Bank, Fleet Bank, Rockland Trust and Macy’s.

Carol has pursued professional development in: Assessing Training Needs, Evaluating Training, Managing the Impact of Training, Managing Interpersonal Relations, Increasing Human Effectiveness, Behavioral Style Analysis and Team Building.

Areas of Expertise

Coaching

Customer Service

Train-the-trainer

Team Building

Feedback

Sales Training

Management Development

Email: carol@crgassociates.com