Ann
Rogers specializes in improving companies' results through people development. She facilitates workshops about change, conflict, improving employee
selection and customer service, promoting effective teams, and fostering
leadership that taps employee potential at all levels.
Some
Areas of Specialty:
- Interviewing Skills
- Interaction Skills
- Change Management
- Team Building
- Quality Improvement
- Facilitator Coaching
- Improving Personal Productivity
- Leadership Development
- Strategic Planning
Highlights
of Qualifications
- Proven success in implementing training
and facilitating workshops
- Excellent management skills
- More than 20 years experience as trainer/consultant
- Particularly skilled in competency
based interviewing, team building, leadership development, quality
tools, and facilitator training
Highlights
of Professional Experience:
Consultant
and Training Specialist
July 1988-present
Achievements
- Workshops consistently rated very good
to outstanding. Implemented teams in diverse organizations, and most
have achieved measurable cost reductions and increases in customer satisfaction.
- Received Vision Award from Organizational
Dynamics Inc. for successfully implementing Quality 1st! training to
the U.S. Postal Service Management.
- Trained 45 managers to be quality team facilitators in Franciscan Health
System. The organization won the highest award for quality improvement
given in health care.
Education
Harvard
University: Cambridge,
MA; management courses; 1981-1982
Boston University: Boston, MA; Masters of Educational
Technology; 1978-1979
University of Cincinnati: Cincinnati, OH; Teacher
Certification; 1971-1974
DePauw University: Greencastle, IN; Bachelor of Arts;
1966-1970
Affiliations
and Certifications
- American Society for Training and
Development
- Certified facilitator of The Quality
Advantage, Quality Action Teams, and Quality Management Skills, and
Managing Process Improvement (ODI)
- Master trainer of Interaction Management, Service Plus, Techniques,
and Strategies (DDI)
- Instructor of Targeted Selection
- Consultant for Birkman Associates
and the Birkman Method
- Certified facilitator of Synectics
Process, Management Effectiveness Analysis, and Positive Power and
Influence
- Member of the OD Network
- Certified in Myers Briggs Type Indicator
Email: ann@crgassociates.com
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